DCloud Marketplace Enterprise

Key Capabilities

• Omnichannel Deployment: Build a single call flow and deploy across WhatsApp, Messenger, Telegram, Viber, IVR, USSD, and SMS.
• Context-Aware Engagement: Personalize interactions using AI-powered real-time customer insights.
• Low-Code Orchestration: Reduce dependency on developers with an intuitive drag-and-drop interface for designing cross-channel workflows.
• Real-Time Synchronization: Ensure instant data updates, maintaining a consistent customer journey across all touchpoints.

Capabilities

• CoreTax e-Faktur and e-Bupot Unification modules based on cloud computing for creating tax invoices and unified withholding slips.
• Solution integration via Host-to-Host enables tax invoice and withholding slip creation to be automated for millions of transactions without manual passphrase re-entry.
• Unlimited user features let tax management be handled flexibly with dynamic access.

Capabilities

• Service Request (SR): Asset damage reports that are directly connected to the repair system.
• Work Order (WO): Logging repair steps, spare part usage, and work results.
• Maintenance Requirement Planning (MRP): Automatic maintenance schedules based on calendar or asset meter.
• Routine Check (RC): Daily or hourly routine inspections with direct reporting by engineers.
• Project Management: Management of asset repair/build activities, including budgeting and conversion to new assets.
• Asset Booking & Movement: Booking and tracking assets such as meeting rooms or operational vehicles.
• Root Cause Analysis (5 Whys): Systematic root-cause analysis of asset issues.
• Multi-Site Support: Supports asset management across multiple locations with different teams.
• Notifications & Alerts: Automatic alerts via system, email, and WhatsApp.
• Dashboard & Visual Reports: Charts for cost analysis, repair frequency, and maintenance effectiveness.